Medical Office Coordinator: Scheduling, Billing & Data Entry

mclarenhlth; Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

McLaren Health in Lansing, MI is seeking an experienced clerical professional to maintain efficient office operations. You will handle general office duties, answer phones, coordinate meetings, and manage timekeeping for the department.

The role includes accurate data entry, patient registration, and processing insurance and disability claims with ICD-10 and CPT coding. A four-year clerical background and an associate degree are favored.

Qualifications

• High school diploma required.
• Four years of clerical experience required.
• Associate degree preferred.

Responsibilities

• Perform general office duties including faxing, copying, scanning and filing.
• Answers and directs phone calls.
• Communicate with customers and staff to answer questions.
• Schedule and coordinate meetings, interviews and appointments.
• Troubleshoot problems that arise with office equipment.
• Maintain and order office supplies.
• Responsible for timekeeping functions of the department.
• Create, maintain, and update files, databases, records, and other documents.
• Responsible for creating internal reports from various data collection methods.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Process insurance and disability claims in an accurate and timely manner.
• Data entry of office visits, consults, and surgery including ICD-10 and CPT coding.

Skills

Phone etiquette

Communication

Time management

Data entry

Education

High School Diploma

Associates Degree

Job description

McLaren Health in Lansing, MI is seeking an experienced clerical professional to maintain efficient office operations. You will handle general office duties, answer phones, coordinate meetings, and manage timekeeping for the department.

The role includes accurate data entry, patient registration, and processing insurance and disability claims with ICD-10 and CPT coding. A four-year clerical background and an associate degree are favored.