Medical Office Coordinator – Patient Care & Scheduling

Charles River Medical Associates; West Natick (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid holidays

Vacation and sick days

Job summary

Charles River Medical Associates seeks a Medical Secretary for our busy internal medicine practice. You will handle front-desk duties, triage calls, schedule appointments, and support physicians with day-to-day tasks.

A 1–2 year background in a medical office and strong customer service are required; EPIC experience is a plus. The position is full-time, Monday–Friday, 8:00am to 4:30pm, with base pay $22.00–$26.00 per hour.

Qualifications

• 1–2 years of experience in a medical office.
• Excellent customer service and phone skills.
• Ability to multitask.
• EPIC experience is a plus.

Responsibilities

• Answer and handle telephone calls from providers, patients, etc., including triaging calls.
• Check patients in and out for their appointments.
• Schedule appointments including making referrals and ancillary appointments.
• Support physicians in their day-to-day work schedule.
• Processing requests for referrals and prescription refills.
• Handling tasks such as collecting payments, registering patients in the electronic medical records system, copying and mailing medical records, confirming insurance eligibility, providing patient reminders, addressing no-show patients, among others.
• Keep track of office and medical supplies.
• Coordinating care with other offices as needed.
• Assisting in medical tasks such as rooming patients, taking vitals, and performing EKGs if needed.
• Answering patients’ questions regarding billing, insurance issues, etc.
• Working as a team with other members of office to provide high quality patient care.
• Performing other duties as assigned by the Office Manager.

Skills

Customer service

Phone skills

Multitasking

Office coordination

Tools

EPIC

Job description

Charles River Medical Associates seeks a Medical Secretary for our busy internal medicine practice. You will handle front-desk duties, triage calls, schedule appointments, and support physicians with day-to-day tasks.

A 1–2 year background in a medical office and strong customer service are required; EPIC experience is a plus. The position is full-time, Monday–Friday, 8:00am to 4:30pm, with base pay $22.00–$26.00 per hour.