Medical Secretary

Charles River Medical Associates; West Natick (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid holidays

Vacation and sick days

Job summary

Charles River Medical Associates seeks a Medical Secretary for our busy internal medicine practice. You will handle front-desk duties, triage calls, schedule appointments, and support physicians with day-to-day tasks.

A 1–2 year background in a medical office and strong customer service are required; EPIC experience is a plus. The position is full-time, Monday–Friday, 8:00am to 4:30pm, with base pay $22.00–$26.00 per hour.

Qualifications

• 1–2 years of experience in a medical office.
• Excellent customer service and phone skills.
• Ability to multitask.
• EPIC experience is a plus.

Responsibilities

• Answer and handle telephone calls from providers, patients, etc., including triaging calls.
• Check patients in and out for their appointments.
• Schedule appointments including making referrals and ancillary appointments.
• Support physicians in their day-to-day work schedule.
• Processing requests for referrals and prescription refills.
• Handling tasks such as collecting payments, registering patients in the electronic medical records system, copying and mailing medical records, confirming insurance eligibility, providing patient reminders, addressing no-show patients, among others.
• Keep track of office and medical supplies.
• Coordinating care with other offices as needed.
• Assisting in medical tasks such as rooming patients, taking vitals, and performing EKGs if needed.
• Answering patients’ questions regarding billing, insurance issues, etc.
• Working as a team with other members of office to provide high quality patient care.
• Performing other duties as assigned by the Office Manager.

Skills

Customer service

Phone skills

Multitasking

Office coordination

Tools

EPIC

Job description

• Base Pay $22.00 - $26.00 / Hour

Seeking a Medical Secretary to work in our busy 2MD, 3NP, 1PA Internal Medicine office. 1-2 years experience working in a medical office necessary. Excellent customer service and phone skills necessary. Must be able to multitask. EPIC experience a plus.

Schedule: Full-Time, M-F 8:00am to 4:30pm

At Charles River Medical Associates, we provide a work culture that is empowering. We encourage our team to be great and give their best each day. Our valued employees are the foundation of our success and are the key to fulfilling our mission. CRMA supports employee learning and development and strives to promote within.

Requirements

• Answering and handling telephone calls from providers, patients, etc., including triaging calls appropriately
• Checking patients in and out for their appointments
• Scheduling appointments including making referral and ancillary appointments
• Supporting physicians in their day-to-day work schedule
• Processing requests for referrals and prescription refills
• Handling tasks such as collecting payments, registering patients in the electronic medical records system, copying and mailing medical records, confirming insurance eligibility, providing patient reminders, addressing no-show patients, among others
• Keep track of office and medical supplies
• Coordinating care with other offices as needed
• Assisting in medical tasks such as rooming patients, taking vitals, and performing EKGs if needed
• Answering patients’ questions regarding billing, insurance issues, etc.
• Working as a team with other members of office to provide high quality patient care
• Performing other duties as assigned by the Office Manager

Summary

• Employees who work 24 hours or more a week are Benefit Eligible
• Health Insurance: 90% of premium paid by CRMA for fulltime staff, prorated for part-time.
• 11 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time.