Medical Office Coordinator - Patient Access & Support

Baylor St Luke's Medical Group; Sugar Land (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

CommonSpirit Health in Sugar Land, TX seeks an Office Assistant to provide comprehensive administrative and patient-facing support, ensuring efficient clinic operations and high-quality service. You will manage check-ins, medical record handling, billing support, and referrals coordination within a busy healthcare environment.

The role requires strong organizational skills, proactive problem-solving, and a commitment to accurate, timely support for leadership and patients.

Qualifications

• High School Diploma or GED required at hire.
• 2 years related experience in a healthcare environment required at hire.

Responsibilities

• Perform patient check-in at the time of visit and complete all paperwork to ensure efficient admitting.
• Copy/scan patient records and insurance information into the EMR system.
• Perform patient check-out including pricing, coding of procedures, and documentation for each service.
• Collect patient payments and answer routine insurance and billing inquiries.
• Answer phone calls, confirm next day appointments, verify insurance coverage, and communicate required documentation to patients.
• Gather, verify, and process referrals, authorizations, and pre-certifications with physicians, patients, and payers.

Education

High School Graduate

High School GED

Job description

CommonSpirit Health in Sugar Land, TX seeks an Office Assistant to provide comprehensive administrative and patient-facing support, ensuring efficient clinic operations and high-quality service. You will manage check-ins, medical record handling, billing support, and referrals coordination within a busy healthcare environment.

The role requires strong organizational skills, proactive problem-solving, and a commitment to accurate, timely support for leadership and patients.