Medical Office Coordinator - Front Desk & Patient Support

LifeStance Health Inc.; Naperville (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Naperville is hiring a Medical Office Receptionist to manage in-person and telehealth front desk operations across a regional set of clinics.

You will greet patients, assist with scheduling and billing, and support clinicians with administrative tasks. The role requires strong communication, multitasking, HIPAA compliance, and the ability to travel between nearby LifeStance offices.

Qualifications

• High School diploma or equivalent required; 1+ years in healthcare ops or customer service preferred.
• Effective communication and multitasking with attention to detail are essential.
• Willingness to commute to multiple Naperville-area offices; in-office role.

Responsibilities

• Greet patients, check in/out, and manage front desk with courtesy.
• Assist with scheduling, billing questions, and patient portal support.
• Verify insurance eligibility and document patient information accurately.
• Support clinicians with administrative tasks and scheduling coordination.

Skills

Multitasking

Communication

HIPAA compliance

Microsoft Office

EMR systems

Education

High School diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. in Naperville is hiring a Medical Office Receptionist to manage in-person and telehealth front desk operations across a regional set of clinics.

You will greet patients, assist with scheduling and billing, and support clinicians with administrative tasks. The role requires strong communication, multitasking, HIPAA compliance, and the ability to travel between nearby LifeStance offices.