Medical Office Coordinator & Billing Assistant

Virtua; Camden (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Virtua is seeking a Medical Office Assistant to verify insurance, schedule patient appointments, register patients, and enter billing information into the system.

You will collect co-pays, perform pre-certifications, file and prepare deposits, and support referrals and staff at multiple sites.

Strong communication, excellent customer service, the ability to multi-task, and basic computer literacy are required; HS diploma or equivalent with 1–2 years of medical office experience preferred.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma

Job description

Virtua is seeking a Medical Office Assistant to verify insurance, schedule patient appointments, register patients, and enter billing information into the system.

You will collect co-pays, perform pre-certifications, file and prepare deposits, and support referrals and staff at multiple sites.

Strong communication, excellent customer service, the ability to multi-task, and basic computer literacy are required; HS diploma or equivalent with 1–2 years of medical office experience preferred.