Medical Office Assistant: Scheduling, Billing & Patient Support

Virtua Health; Cherry Hill Township (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Virtua Health seeks an individual for medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

Responsibilities include collecting co-pays, performing pre-certifications, and filing; training and guiding office assistants may be required at sites. HS diploma or equivalent is expected; 0-2 years in medical office is preferred.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years medical office experience.

Responsibilities

• Answer and screen phone calls by the third ring, directing to the appropriate staff with accurate information.
• Schedule patient appointments and register patients, updating demographics and insurance details in the system.
• Enter charges and payments, collect co-pays, reconcile batches and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants and act as a resource and mentor.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health seeks an individual for medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

Responsibilities include collecting co-pays, performing pre-certifications, and filing; training and guiding office assistants may be required at sites. HS diploma or equivalent is expected; 0-2 years in medical office is preferred.