Medical Office Coordinator

Binson's Medical Equipment & Supplies; Royal Oak (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Binson's Medical Equipment & Supplies is seeking a front desk/administrative professional to support orthotics and prosthetics operations in Royal Oak. You will greet patients, collect information, schedule visits, and manage payments in a busy clinical setting.

The role requires a high school diploma and at least 1 year of front desk or medical admin experience, plus basic insurance terminology knowledge and proficiency with MS Office. Training will occur at our Center Line, MI HQ.

Qualifications

• A high school diploma or equivalent is required.
• Minimum of 1 year of front desk reception or administrative experience, preferably in a medical setting.
• Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
• Proficiency with basic office software and the ability to quickly learn internal systems.

Responsibilities

• Greet patients and visitors, check them in/out, and keep the reception area welcoming.
• Distribute and review patient intake forms, update demographics and consent forms.
• Schedule and confirm appointments for evaluations, casting, device fittings, and follow-ups.
• Collect co-pays and balances; provide accurate receipts.
• Answer clinic calls and address basic inquiries.
• Manage prescriptions and referrals; track orthotics/prosthetics orders for timely delivery.

Skills

Front desk experience

Medical terminology

Office software

Coordination with physicians

Education

High school diploma

Tools

MS Office

Job description

• Base Pay $16.00 - $19.00 / Hour
• Employee Type Full Time - Hourly
• Required Degree High school

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role:

This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.

Schedule:

Monday–Friday | 8:30 AM - 5:00 PM

Training:

Training will take place at our Center Line, MI headquarters for approx 2-3 months.

What We're Looking For

• A high school diploma or equivalent.
• Minimum of 1 year of front desk reception or administrative experience, preferably in a medical or clinical setting.
• Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
• Proficiency with basic office software and the ability to quickly learn internal systems.

What You’ll Be Doing

• Greet patients and visitors upon arrival, check them in and out, and ensure the reception area remains clean, welcoming, and accessible.
• Distribute, collect, and review patient intake, ensuring all demographic information, medical history, and consent forms are accurately entered into the system.
• Schedule and confirm patient appointments for initial evaluations, casting/scanning, device fittings, and follow-up adjustments, optimizing the daily schedules for our clinical staff.
• Collect co-pays, deductibles, and outstanding balances at the time of service, and provide accurate receipts.
• Answer incoming clinic phone calls and address basic inquiries.
• Manage incoming prescriptions and physician referrals, create accurate patient charts, and assist in tracking the progress of orthotic and prosthetic orders to ensure timely delivery of care.
• Competitive pay