Medical Office Concierge — Sign-On Bonus

Beacon Health System; Elkhart (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Beacon Health System in Elkhart, IN is seeking a friendly Medical Office Receptionist to join our team. The role involves greeting patients, handling calls, scheduling, and maintaining accurate patient information in the practice management system.

You will also verify insurance details, collect payments, post services, and support clinical staff with basic patient care tasks as needed. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent required; Spanish language ability desired.
• Strong interpersonal and telephone communication skills required.
• Knowledge of billing procedures and patient data entry is essential.
• Ability to work in a team and support both clerical and clinical staff.
• Familiarity with medical terminology and coding is a plus.

Responsibilities

• Greet patients and visitors in a professional, cheerful manner.
• Answer phones, relay messages, and schedule appointments.
• Maintain physician schedules and coordinate patient flow.
• Enter demographic, insurance, and charge data into the practice management system.
• Assist with basic patient care tasks as directed by clinical staff.
• Process prescription refills and document in the EMR as needed.
• Handle administrative duties such as filing, mail, and supply ordering.
• Support reporting and financial tasks like collecting payments.

Skills

Interpersonal skills

Communication skills

Billing procedures

Team player

Analytical skills

Spanish language ability

Education

High school diploma or equivalent

Medical terminology and coding experience

Job description

Beacon Health System in Elkhart, IN is seeking a friendly Medical Office Receptionist to join our team. The role involves greeting patients, handling calls, scheduling, and maintaining accurate patient information in the practice management system.

You will also verify insurance details, collect payments, post services, and support clinical staff with basic patient care tasks as needed. Strong communication and organizational skills are essential for success.