Medical Office Concierge & Scheduling Specialist

Medical Specialists of the Palm Beaches; Atlantis (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Disability insurance (short & long‑/12

Job summary

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our team in Atlantis, FL. You will greet patients, verify insurance, ensure referrals are met, and manage appointments while delivering exceptional customer service.

This role requires multitasking, patience, and a steady, productive pace to keep the office running smoothly and efficiently.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to manage confidential patient information with discretion and good judgment.

Responsibilities

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that referrals are correct for HMO patients.
• Direct new patients to complete paperwork and file it in charts.
• Answer calls, schedule appointments, and direct calls to staff.
• Update sign-in sheet and ensure chart readiness for the Medical Assistant.
• Enter/update patient demographics in the computer system.
• File demographic information and mail end-of-day records to the charge poster.
• Pull patient charts for incoming faxes and handle data appropriately.
• Perform additional administrative duties to support office operations.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Discretion and confidentiality

Education

High school diploma or equivalent

Tools

Athena software

Billing software

EHR systems

Job description

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our team in Atlantis, FL. You will greet patients, verify insurance, ensure referrals are met, and manage appointments while delivering exceptional customer service.

This role requires multitasking, patience, and a steady, productive pace to keep the office running smoothly and efficiently.