Medical Receptionist

MSPB MSO LLC; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

Paid time off and holidays

Company paid life insurance

Short/long-term disability insurance (

Additional life insurance

Accident and Critical Illness Coverage

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches, Inc. (MSPB) is seeking a detail-oriented Medical Receptionist to join our team in Atlantis, FL. The role involves greeting patients, verifying insurance and demographics, ensuring referrals, and managing appointment scheduling to keep the office running smoothly and efficiently.

The ideal candidate will multitask with patience and professionalism, handling interruptions gracefully and maintaining confidentiality in a fast-paced medical office environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems.
• Billing/coding education or certification is a plus.
• Knowledge of CPT/ ICD-10 codes and Athena software is a plus.
• Strong organization and communication skills; ability to handle interruptions professionally.
• Ability to maintain confidentiality and demonstrate good judgment.
• Proficiency in typing and operating a computer keyboard.

Responsibilities

• Greet patients, assist with sign-in, and direct them appropriately.
• Verify and update patient insurance and demographic information.
• Ensure correct referrals for HMO patients.
• Direct patients to complete paperwork and file it in charts.
• Answer calls, schedule appointments, and route calls to staff.
• Update sign-in sheet and ensure charts are ready for the Medical Assistant.
• Enter/update patient demographics in the system and file at day end.
• Pull charts for faxes and handle them properly.
• Perform additional administrative duties to support operations.

Skills

Organizational skills

Verbal communication

Written communication

Discretion with patient information

Typing / computer skills

Education

High school diploma or equivalent

Billing and coding education or certification

Tools

Athena software

Job description

Located In: Atlantis, Florida 33462-1151

Job Summary:

Medical Specialists of the Palm Beaches is seeking a detail-oriented and friendly Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, verifying insurance and demographic information, ensuring that all referral requirements are met, and managing appointment scheduling. The Medical Receptionist will provide excellent customer service and ensure that the office runs smoothly and efficiently. This is a dynamic role that requires multitasking, patience, and a steady, productive pace.

Position Description & Duties:

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Qualifications / Education & Experience:

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Demonstrated ability to manage confidential patient information with discretion and good judgment.
• Proficiency in typing and using a computer keyboard is required.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for PTO and Holiday pay
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is a FAST GROWING primary care-focused, multi-specialty physician group practice serving Palm Beach and Broward counties. We pride ourselves in being a value-based, care focused, integrated healthcare delivery system committed to providing comprehensive, high-quality care with respect and integrity for its patients and the community. MSPB has 100 providers, more than 30 offices and offers primary care, cardiology, neurology, hematology/oncology, concierge medicine and laboratory services. We offer a comprehensive benefits package to full-time employees.