Medical Office Secretary — Patient Care & Scheduling

Meritus Medical Center Inc; Hagerstown (MD); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

PTO

401(k) match

Education Assistance

Tuition Reimbursement

FSA/HSA

Shift differential

Job summary

Meritus Health seeks an Office Secretary for Family Medicine Suite 200 in Hagerstown, MD. The role is full-time, 7:30am–6:00pm, with an hourly pay range of $18.00 to $23.35 USD.

You’ll handle front desk duties, patient check-in, scheduling, and insurance verification while upholding confidentiality. Ideal candidates have a high school diploma, medical-office experience, strong communication skills, and comfort with electronic health records and scheduling systems.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office setting preferred.
• Computer use experience preferred.

Responsibilities

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Skills

Communication

Customer service

Multitasking

Confidentiality

Office equipment

Computer literacy

Education

High school diploma or equivalent

Job description

Meritus Health seeks an Office Secretary for Family Medicine Suite 200 in Hagerstown, MD. The role is full-time, 7:30am–6:00pm, with an hourly pay range of $18.00 to $23.35 USD.

You’ll handle front desk duties, patient check-in, scheduling, and insurance verification while upholding confidentiality. Ideal candidates have a high school diploma, medical-office experience, strong communication skills, and comfort with electronic health records and scheduling systems.