Medical Office Assistant & Front Desk Specialist

New Oakland Family Services; Clinton Charter Township (MI); On-site; USD 23,000 - 25,000; Full time

Job summary

New Oakland Family Services in Clinton Charter Township, MI, seeks a Medical Assistant/Receptionist to support both clinical and administrative functions within FACE to FACE Partial Hospital and Outpatient Programs.

The role requires answering phones, scheduling, data entry in the EMR, collecting payments, assisting with lab tasks, and collaborating with a multidisciplinary team to ensure compassionate, compliant care.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate clearly and coordinate with diverse populations.
• Experience with data entry and EMR systems preferred.

Responsibilities

• Answer phones professionally and manage messages.
• Schedule appointments and support intake procedures.
• Enter and update consumer data in EMR; ensure records are current.

Skills

Strong communication

Multitasking

Team collaboration

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Office 365

Job description

New Oakland Family Services in Clinton Charter Township, MI, seeks a Medical Assistant/Receptionist to support both clinical and administrative functions within FACE to FACE Partial Hospital and Outpatient Programs.

The role requires answering phones, scheduling, data entry in the EMR, collecting payments, assisting with lab tasks, and collaborating with a multidisciplinary team to ensure compassionate, compliant care.