Front Desk Medical Office Assistant — Patient Experience

Family Health Care; White Cloud (MI); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care in White Cloud, MI is seeking a friendly front desk associate to greet patients, answer calls, and coordinate appointments. You will ensure smooth patient flow and a positive experience for every visitor.

Requirements include a high school diploma or GED, computer experience, and familiarity with medical terminology. Experience in a medical office is preferred, with full benefits offered for this full-time role.

Qualifications

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Responsibilities

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
• Knowledgeable of HIPAA

Skills

Computer experience

Customer service

Education

High School diploma or GED

Tools

Medical terminology

Job description

Family Health Care in White Cloud, MI is seeking a friendly front desk associate to greet patients, answer calls, and coordinate appointments. You will ensure smooth patient flow and a positive experience for every visitor.

Requirements include a high school diploma or GED, computer experience, and familiarity with medical terminology. Experience in a medical office is preferred, with full benefits offered for this full-time role.