Medical Office Concierge & Scheduling Coordinator

Family Health Center Of M; Park Falls (WI); In loco; USD 19.000 - 30.000; Tempo pieno

Descrizione del lavoro

Family Health Center Of M in Park Falls, WI is seeking an Appointment and Business Assistant to be the first point of contact for patients and customers. You will schedule, register, check in/out, collect insurance data, and support billing and records in line with HIPAA and policies.

You will collaborate with departments to maintain accurate schedules, coordinate referrals and records, handle front desk duties, and ensure courteous service to patients and visitors while upholding attendance and

Competenze

• High School diploma or equivalent.
• Excellent written and verbal communication; keyboard, computer, and telephone proficiency.
• Preferred six months’ medical or dental care experience with patient contact.
• Preferred associate degree in health information management or admin role.

Mansioni

• Schedule, register, check in/out, update and coordinate appointments.
• Screen and route incoming calls to support communication across departments.
• Collect and update patients’ insurance and demographic information.
• Maintain and update provider schedules to optimize availability.
• Coordinate release of information and ensure HIPAA compliance.
• Greet patients and perform front desk duties.

Conoscenze

Customer service

Communication

Scheduling

Billing

Formazione

High School diploma or equivalent

Associate’s degree in health information management or medical secretary

Descrizione del lavoro

Family Health Center Of M in Park Falls, WI is seeking an Appointment and Business Assistant to be the first point of contact for patients and customers. You will schedule, register, check in/out, collect insurance data, and support billing and records in line with HIPAA and policies.

You will collaborate with departments to maintain accurate schedules, coordinate referrals and records, handle front desk duties, and ensure courteous service to patients and visitors while upholding attendance and