Medical Office Assistant - Patient Scheduling & Support

2600 White Plains Hospital Medical Center; United States; On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Hospital Medical Center is seeking a detail-oriented office-clerical associate in Larchmont, NY. The role performs diversified clerical duties and helps maintain effective communication with patients, families, physicians, providers, and external facilities.

Responsibilities include scheduling appointments, obtaining pre-certifications, verifying insurance, updating charts, and supporting the care team during daily huddles.

Qualifications

• High school diploma or GED required.
• Prior patient relations experience preferred.
• General office experience required (less than 1 year).
• Prior physician practice patient experience preferred.
• Basic medical terminology and EMR/EHR familiarity preferred (low proficiency).

Responsibilities

• Schedule and confirm patient appointments and arrivals using the Practice Management System.
• Assist with sending/receiving patient records and documents.
• Schedule surgical procedures and tests and obtain pre-certifications.
• Verify insurance coverage and patient demographics; manage charts and scanning.
• Answer phones, relay messages, and provide information as needed.

Skills

Patient relations

Office experience

Physician practice experience

Basic medical terminology

Education

High School Diploma or GED

Tools

Electronic Scheduling

Electronic Medical Records

Job description

White Plains Hospital Medical Center is seeking a detail-oriented office-clerical associate in Larchmont, NY. The role performs diversified clerical duties and helps maintain effective communication with patients, families, physicians, providers, and external facilities.

Responsibilities include scheduling appointments, obtaining pre-certifications, verifying insurance, updating charts, and supporting the care team during daily huddles.