Medical Office Assistant — Patient Care & Admin

Virtua Medical Group, PA; Voorhees Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Job summary

Virtua Health in Voorhees, NJ is seeking a Medical Office Clerk to perform routine office duties, verify insurance, schedule patient appointments, register patients, and enter billing information into the system. This role also collects co-pays and handles pre-certifications as needed.

Responsibilities include answering calls, scheduling, registering patients, and performing billing tasks such as charges and payments, along with training and guiding office staff as required.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health in Voorhees, NJ is seeking a Medical Office Clerk to perform routine office duties, verify insurance, schedule patient appointments, register patients, and enter billing information into the system. This role also collects co-pays and handles pre-certifications as needed.

Responsibilities include answering calls, scheduling, registering patients, and performing billing tasks such as charges and payments, along with training and guiding office staff as required.