Medical Office Assistant - Patient Access & Admin

Luminis Health; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan (with employer match)

Paid Time Off

Tuition Assistance

Employee Referral Bonus Program

Paid Holidays

Job summary

The Luminis Health Office Assistant supports ambulatory care by greeting and registering patients, scheduling visits, and handling checkout on a practice management system. They help maintain patient records and protect confidentiality while coordinating referrals and verifications of coverage.

Working with physicians and staff, they answer calls, screen inquiries, and manage daily operations to keep the office efficient, welcoming, and compliant with privacy and billing standards.

Qualifications

• High school diploma or GED required or certification from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting preferred.
• Customer Service experience strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Skills

Customer Service

Scheduling

Communication

Clerical Skills

Education

High School Diploma or GED

Accredited training program preferred

Job description

The Luminis Health Office Assistant supports ambulatory care by greeting and registering patients, scheduling visits, and handling checkout on a practice management system. They help maintain patient records and protect confidentiality while coordinating referrals and verifications of coverage.

Working with physicians and staff, they answer calls, screen inquiries, and manage daily operations to keep the office efficient, welcoming, and compliant with privacy and billing standards.