Medical Office Front Desk & Records Specialist

Northeast Georgia Health System; Braselton (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Northeast Georgia Health System is seeking an efficient administrative support professional to manage front-desk duties, referrals, and patient information entry in EPIC. The role supports physicians by scheduling referrals, processing mail, and maintaining accurate records.

The ideal candidate will have strong customer service, be adept at multi-tasking, and comfortable handling deposits and daily office tasks in a fast-paced clinic setting.

Qualifications

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Maintains patient records and assists with registration tasks.
• Provides patients with referral information and schedules appointments as requested.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals and processes mail in a timely manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs referrals and posts numbers to patient accounts.
• Ensures patient information is entered accurately into EPIC and maintains registration accuracy.
• Maintains front office supply inventory and assists with daily deposits.

Skills

Customer Service

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking an efficient administrative support professional to manage front-desk duties, referrals, and patient information entry in EPIC. The role supports physicians by scheduling referrals, processing mail, and maintaining accurate records.

The ideal candidate will have strong customer service, be adept at multi-tasking, and comfortable handling deposits and daily office tasks in a fast-paced clinic setting.