Medical Office Assistant: Billing, Scheduling & Records

WellSpan Health; Hanover (York County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, Daily

Expanded Paid Parental Leave

Job summary

WellSpan Health seeks an organized medical secretary to handle diversified clerical duties, including medical terminology and healthcare billing workflows, providing support for department heads and staff.

You will greet and register patients, schedule appointments, enter data, process insurance information, maintain patient accounts and records, and prepare reports, while upholding policies and delivering outstanding customer service.

Qualifications

• High School Diploma or GED required.
• Some experience in medical office billing or secretarial work.
• Knowledge of medical terminology and healthcare billing protocols.
• Ability to schedule and register patients per policy.

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Skills

Medical Terminology

Phone etiquette

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Microsoft Office

Medical billing software

Job description

WellSpan Health seeks an organized medical secretary to handle diversified clerical duties, including medical terminology and healthcare billing workflows, providing support for department heads and staff.

You will greet and register patients, schedule appointments, enter data, process insurance information, maintain patient accounts and records, and prepare reports, while upholding policies and delivering outstanding customer service.