Office Assistant - Hanover - Full Time

WellSpan Health; Hanover (York County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, Daily

Expanded Paid Parental Leave

Job summary

WellSpan Health seeks an organized medical secretary to handle diversified clerical duties, including medical terminology and healthcare billing workflows, providing support for department heads and staff.

You will greet and register patients, schedule appointments, enter data, process insurance information, maintain patient accounts and records, and prepare reports, while upholding policies and delivering outstanding customer service.

Qualifications

• High School Diploma or GED required.
• Some experience in medical office billing or secretarial work.
• Knowledge of medical terminology and healthcare billing protocols.
• Ability to schedule and register patients per policy.

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Skills

Medical Terminology

Phone etiquette

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Microsoft Office

Medical billing software

Job description

Full Time (80 hours biweekly)

Hours can vary M-F between 7 am - 7 pm - 2 opening and 2 closing shifts required

Occasional Saturday 8am-12pm

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Job Description

Full Time (80 hours biweekly)

Hours can vary M-F between 7 am - 7 pm - 2 opening and 2 closing shifts required

Occasional Saturday 8am-12pm

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Responsibilities

Duties and Responsibilities

Essential Functions

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Opens and routes incoming mail; distributes correspondence and other material to staff.
• Orders office supplies as necessary.
• Participates in administrative staff meetings and attends other meetings as assigned.

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

Qualifications

QUALIFICATIONS

Minimum Education

• High School Diploma or GED Required

Work Experience

• Less than 1 year 6 months Required

Knowledge, Skills, And Abilities

• Medical Terminology.