Medical Office Assistant

Salem Health; Salem (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

Salem Health is seeking a Medical Office Assistant for their Surgery Clinic. This full-time role involves supporting patients through scheduling, registration, and insurance verification, ensuring a welcoming experience. The ideal candidate will have strong clerical and interpersonal skills, along with a commitment to patient care.

Benefits

Life insurance

Paid time off

Tuition assistance

401(k) retirement plan

Relocation assistance

Onsite fitness center

Employee Assistance Program (EAP)

Qualifications

• Exceptional computer skills and ability to master multiple programs.
• Strong clerical skills, including typing (60 wpm) and excellent telephone etiquette.
• Previous outpatient medical clinic front office experience preferred.

Responsibilities

• Greet and assist patients and visitors.
• Schedule appointments, manage phone calls, and verify insurance.
• Maintain patient records and ensure HIPAA compliance.

Skills

Interpersonal skills

Clerical skills

Computer skills

Organizational skills

Education

High School Diploma or Equivalent

Job description

Medical Office Assistant - Surgery Clinic

life insurance, paid time off, tuition assistance, 401(k), retirement plan, relocation assistance

Location site: Salem Health, 665 Winter St. SE, Salem, OR 97301Department: SHMG Surgery ClinicPosition type: Full time, 40 hours/week, non-exemptSchedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. Your role with us This Medical Office Assistant plays a vital role in supporting patients by ensuring a smooth and welcoming experience from the moment they arrive. By managing scheduling, registration, insurance verification, and communication with care and accuracy, you will be helping patients access the services they need with minimal stress or delay. Your attention to detail and compassionate service directly impact patient satisfaction, comfort, and trust in their overall care experience. What you'll doGreet and assist patients and visitorsSchedule appointments, follow-ups, and referralsManage phone calls and messages professionallyVerify orders and register patients accuratelyHandle no-shows and late arrivalsVerify insurance, collect payments, and obtain authorizationsMaintain patient records and ensure HIPAA complianceEnter charges and manage work queuesUpdate scheduling templates as neededCompile data for reporting and performance trackingOrder and maintain supplies efficiently Background/experience High School Diploma or Equivalent - Or 5 years of experience in a healthcare setting Exceptional computer skills and the ability to quickly master multiple computer programs required Knowledge of business and office machines such as: fax, telephone, computer/printer, copier; reception skills required Must have strong interpersonal skills and the ability and desire to work in a very busy, multidisciplinary settingMust have good clerical skills, including typing (60 wpm) and excellent telephone etiquette and good organizational and record-keeping skills Must maintain strict compliance with HIPAA privacy and security regulationsPrevious outpatient medical clinic front office experience preferredPrevious EPIC experience a plus Total rewards packageSalem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP)401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday payOnsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employerhttps://studentaid.gov/Food and drink discounts in the cafeteriaImpressive discounts offered by Nike, Adidas, Carhartt and othersWhy Salem Health?Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection and room to thrive.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]

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