Medical Office Assistant UHC Clinic Full Time Days

Tenet Healthcare; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospital in women's health seeks a Medical Assistant to provide support in patient care and administrative tasks. Key responsibilities include patient registration, assisting with examinations, and ensuring accurate billing and insurance verification. Ideal candidates will possess analytical and interpersonal skills, a high school diploma, and relevant medical certifications.

Qualifications

• One year of experience as a Medical Assistant or Patient Care Associate.
• Clerical experience in a medical setting including insurance verification and billing.

Responsibilities

• Greets visitors and registers patients for services.
• Assists physicians with exams and records vital signs.
• Contacts insurance providers and manages billing records.

Skills

Analytical skills

Interpersonal skills

Knowledge of blood pressure measurement techniques

Education

High school diploma or GED

Graduation from a practical nursing school or completion of a PCA/PCT Program, Nurse Assistant Program, Medical Assistant Program, EMT certification, or Phlebotomy training

Job description

DMC Hutzel Women’s Hospital is nationally recognized for its pioneering research in high-risk obstetrics, infertility, reproductive genetics, neonatology, maternal fetal medicine, midwifery, gynecology, urogynecology, menopause, permanent birth control, and alternatives to hysterectomy. With a history spanning over 150 years as Michigan’s first hospital for women, Hutzel benefits from a strong commitment to research and education. As the home of the Perinatology Research Branch of the Eunice Kennedy Shriver National Institute for Child Health and Human Development (NICHD), NIH, it is recognized nationwide as a leader in women’s health.

Summary / Description

NOTE: Refer to Medical Office Assistant Scope of Practice addendum, attached.

Under general supervision, and according to established policies and procedures, performs duties of a Medical Assistant and Patient Services Assistant in the assigned area. Greets visitors, registers patients, contacts insurance providers, and schedules patients as per guidelines. Assists physicians or physician extenders with patient examinations by preparing exam rooms, taking vital signs, assisting during exams, etc.

• Greets visitors, answers phones, and directs calls and visitors appropriately.
• Registers patients for outpatient services, collecting demographic, insurance, and related data.
• Contacts insurance providers to verify benefit levels and patient co-pays, as needed. Collects and posts payments, and prepares daily deposits.
• Prepares patient charts before appointments, files notes, prescriptions, and other documentation, and handles medical record releases as needed.
• Assists physicians with patient exams by preparing rooms, helping position patients, handling instruments, etc.
• Records vital signs such as temperature, blood pressure, and weight. Documents reasons for visit and vital signs in the patient’s chart.
• May perform procedures like administering non-intravenous injections, venipuncture, EKGs, stress tests, routine x-rays, PFTs, among others.
• Obtains referrals and schedules appointments or procedures following guidelines.
• Enters, reviews, researches, and corrects patient billing records; communicates with billing companies regarding payments and rejections.
• Performs support tasks such as preparing lab slips, statistical data, correspondence, and training new staff.
• Adheres to safety policies and participates in safety training, including CPR and annual safety courses.

Skills Required

• Analytical skills to handle patient issues, verify insurance, research billing problems, and compile statistical data.
• Interpersonal skills for effective communication with patients, physicians, and staff.
• Ability to handle mental/visual strain from tasks like payment posting and insurance review.
• Knowledge of blood pressure measurement techniques.

Minimum Qualifications

• High school diploma or GED.
• Graduation from a practical nursing school or
• Completion of one of the following programs or experiences:
• PCA/PCT Program
• Nurse Assistant Program or equivalent
• Medical Assistant Program or six months of relevant experience
• EMT certification
• Phlebotomy training with six months of direct patient care (preferred)
• One year of experience as a Medical Assistant or Patient Care Associate.
• One year of clerical experience in a medical setting, including insurance verification, authorizations, billing, and EMR use.
• Medical Assistant certification is preferred.