Medical Office Assistant

Integrated Medical Services (IMS); Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Phoenix seeks a Medical Office Assistant for its Primary Care department. The role involves managing patient calls, scheduling appointments, and ensuring accurate patient information. Ideal candidates will have strong communication and computer skills, and a background in medical settings is preferred. Join a supportive team dedicated to high-quality healthcare and enjoy a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Plan

Qualifications

• GI experience preferred.
• 2-3 years work experience in a medical setting.

Responsibilities

• Answer patient telephone calls and direct them appropriately.
• Schedule and reschedule patient appointments.
• Verify and update patient demographics.

Skills

Communication

Computer Skills

Detail Oriented

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Primary Care
3815 E Bell Rd
4100
Phoenix, AZ 85032, USA

Primary Care
3815 E Bell Rd
4100
Phoenix, AZ 85032, USA

Headquartered in Phoenix, IMS Care center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Primary Care department in Avondale. The Medical Office Assistant is responsible for answering a high volume of incoming calls and the scheduling and confirming of appointments. This position may also be responsible for logging new patient’s incoming referrals, and assisting the front office with work related to the support needs of the medical practice.

Responsibilities:

• Answer Patient telephone calls and direct them to appropriate person
• Scheduling and Rescheduling of patient appointments
• Verify and update patient demographics
• Verify eligibility for patients

Requirements:

• GI experience preferred
• Excellent communication skills-both written and verbal
• Good computer skills and being familiar with Microsoft (Word and Excel)
• Demonstrated ability to interact effectively with peers and physicians.
• Maintain customers confidence and protects operations by keeping information confidential

Education

• High School Diploma or GED
• Medical Experience and EHR knowledge preferred

Benefits of Working with IMS:

• You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

*IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

Qualifications

Skills

Behaviors

Preferred

Team Player

Team Player

: Works well as a member of a group

Loyal

Loyal

: Shows firm and constant support to a cause

Leader

Leader

: Inspires teammates to follow them

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

:

Motivations

:

Education

Preferred

High School or better.

Experience

Preferred

Primary Care

Medical Experience and EHR knowledge preferred.

2-3 year work experience.

Good computer skills and being familiar with Microsoft (Word and Excel)

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.