Medical Office Administrative Specialist & Scheduling

Nicklaus Children's Health System; Fort Lauderdale (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Nicklaus Children’s Health System is seeking a Physician Office Specialist to support reception, clerical tasks, managed care, and billing in a fast-paced medical office environment.

The role emphasizes accuracy, confidentiality, and collaboration with leaders and teams to meet unit goals. Responsibilities include coordinating schedules, preparing confidential documents, and ensuring smooth patient flow.

Qualifications

• One year of related experience
• High school graduation or equivalent
• Advanced proficiency with MS Office

Responsibilities

• Greet patients and families by phone/in person with excellent customer skills.
• Obtain consents for treatment and direct families to waiting areas.
• Prepare documents (letters, reports, spreadsheets, presentations) timely and securely.
• Schedule and coordinate meetings, take minutes, and support leaders.
• Coordinate and follow up on initiatives and projects.
• Scan documents and maintain databases and mailing lists.
• Verify and submit orders for purchasing/IT requests as needed.
• Process travel pre-approvals and reimbursements; handle financial documents.
• Provide billing support, collect co-payments, balance cash drawer.
• Schedule patient treatment procedures and department activities to avoid conflicts.
• Interview patients for demographic/insurance info and pre-register/register patients.
• Verify third party payer information and obtain authorizations.
• Obtain/validate prescriptions when appropriate.

Skills

Executive level administrative support

Advanced MS Office proficiency

Data organization & interpretation

Project coordination

Independent problem solving

Effective communication

Multitasking under pressure

Confidential information handling

Professional conduct

Detail orientation

Represent department professionally

Education

High school graduation or equivalent

Tools

MS Office (Word, Excel, PowerPoint, Visio, Outlook)

Job description

Nicklaus Children’s Health System is seeking a Physician Office Specialist to support reception, clerical tasks, managed care, and billing in a fast-paced medical office environment.

The role emphasizes accuracy, confidentiality, and collaboration with leaders and teams to meet unit goals. Responsibilities include coordinating schedules, preparing confidential documents, and ensuring smooth patient flow.