Physician Office Administrative Coordinator

Nicklaus Children's Health System; Ohio; On-site; USD 35,000 - 55,000; Full time

Job summary

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to perform scheduling, correspondence preparation, meeting coordination, and records management. The role supports Physicians and Leaders, ensuring accurate data, documentation, and smooth operations for patient care.

Qualifications include at least 2 years in customer service, a high school diploma, and strong Microsoft Office skills; bilingual English/Spanish is highly preferred.

Qualifications

• 2 years of customer service experience in an office setting or similar environment.
• Bilingual English/Spanish highly preferred.
• Knowledge of grammar, punctuation, spelling, and business related writing skills.
• Knowledge of medical terminology.
• Knowledge of office equipment and system programs including Microsoft Word, Excel, PowerPoint and Internet.

Responsibilities

• Answers and screens calls for Physicians and Leader regarding patients, medical results, pharmacy prescriptions, and refills in a professional manner.
• Assists Physicians and Leader in filling out credentialing applications, medical license requirements, and current memberships.
• Maintains a log of Physicians’ Continuing Medical Education credits, all associated expenses, and teaching hours.
• Checks documentation for Physician's attention to ascertain all relevant data, files, signatures, etc. are included.
• Coordinates and schedules surgeries, procedures, and diagnostic testing for patients; obtains authorizations and follows up on pending requests.

Skills

Customer service

Administrative support

Microsoft Word

Microsoft Excel

PowerPoint

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Internet

Office equipment

Job description

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to perform scheduling, correspondence preparation, meeting coordination, and records management. The role supports Physicians and Leaders, ensuring accurate data, documentation, and smooth operations for patient care.

Qualifications include at least 2 years in customer service, a high school diploma, and strong Microsoft Office skills; bilingual English/Spanish is highly preferred.