Medical Office Administrative Specialist

Pine Rest Christian Mental Health Services; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) retirement match

Generous PTO

Job summary

Pine Rest Christian Mental Health Services is seeking a Team Support Staff to perform administrative duties, including greet visitors, manage calendars, input data, and support department operations.

The role emphasizes accurate record-keeping, data entry, and strong customer service in a fast-paced environment. Candidates should be able to maintain composure under stress and work within the EHR system.

Qualifications

• Minimum of one year of related work experience preferred.
• High school diploma or equivalent required.
• Preferred experience using Microsoft Office Suite.

Responsibilities

• Provide administrative support: greet visitors, answer questions, transfer/screen calls, calendar management, and data entry.
• Maintain department files, including sensitive records.
• Handle billing related tasks and verify chargeable items and balances.
• Assist in clinical areas with medical records and documentation for care continuity.
• Transcribe or edit clinician notes and input data into the EMR system.

Skills

One year related work experience

Prioritization / workload management

Customer service orientation

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pine Rest Christian Mental Health Services is seeking a Team Support Staff to perform administrative duties, including greet visitors, manage calendars, input data, and support department operations.

The role emphasizes accurate record-keeping, data entry, and strong customer service in a fast-paced environment. Candidates should be able to maintain composure under stress and work within the EHR system.