Healthcare Admin Support Specialist

pinerest; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) match

Paid time off

Tuition assistance

Employee assistance program

Davenport University discount

Job summary

Pine Rest in Grand Rapids, MI is seeking a Team Support Staff to perform administrative duties and provide excellent customer service. You will type correspondence, manage department records, distribute mail, and assist with scheduling within established policies.

The role emphasizes data entry, medical record support, and helping patients understand balances, with a 40-hour work week and a first shift schedule in the United States.

Qualifications

• Minimum of one year of related work experience preferred.
• Position requires completion of high school or equivalent.
• Preferred experience using Microsoft Office Suite.

Responsibilities

• Greet and direct visitors or patients, answer questions, transfer and screen calls, maintain calendars, and input data into computer systems.
• Maintain department files and records of a sensitive nature.
• Perform data entry, simple queries, and routine computations as needed.
• Assist in clinical areas with medical records and release of information for care and insurance purposes.
• Input data into the EMR system and transcribe or edit documents from supervisors.
• Calculate charges, collect payments, and follow up on balances for therapies or procedures.
• Assist in ordering office supplies and maintain composure in stressful environments.

Skills

Administrative support

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pine Rest in Grand Rapids, MI is seeking a Team Support Staff to perform administrative duties and provide excellent customer service. You will type correspondence, manage department records, distribute mail, and assist with scheduling within established policies.

The role emphasizes data entry, medical record support, and helping patients understand balances, with a 40-hour work week and a first shift schedule in the United States.