Medical Office Admin Assistant – Patient Liaison

Augusta Health Brand; Harrisonburg (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous paid time off

Free onsite parking

Shift and weekend differentials

Tuition reimbursement

Job summary

Augusta Health's Harrisonburg Primary Care is seeking an Administrative Assistant to support front-desk operations, scheduling, and patient registration in a busy medical practice with six providers.

Under the Office Manager's supervision, you will handle receptionist duties, coordinate patient flow, and maintain accurate records while upholding HIPAA guidelines and high service standards.

Qualifications

• High school education or equivalent required.
• One year general office support experience required
• Medical office experience preferred
• Basic knowledge of general office routines and procedures with ability to file accurately
• Basic knowledge of Microsoft Office Word and Excel; proficient with computers including Outlook
• Ability to work with multi-line phone and computer systems accurately and efficiently
• Effective customer service and relationship building skills with patients, visitors and staff; HIPAA confidentiality
• Ability to transcribe documents
• Proficient listening, verbal and written communication skills

Responsibilities

• Answering incoming calls (direct and voicemails)
• Checking patients out and scheduling appointments
• Registering patients for appointments

Skills

Reception

Customer service

Multi-line phone

Data entry

Microsoft Word

Microsoft Excel

Outlook

HIPAA compliance

Written/verbal communication

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Augusta Health's Harrisonburg Primary Care is seeking an Administrative Assistant to support front-desk operations, scheduling, and patient registration in a busy medical practice with six providers.

Under the Office Manager's supervision, you will handle receptionist duties, coordinate patient flow, and maintain accurate records while upholding HIPAA guidelines and high service standards.