Medical Front Office Specialist - Patient Check-In & Billing

Valley Perinatal Services; Glendale (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

Valley Perinatal Services in Glendale, AZ is seeking a Medical Front Office to handle patient registration, check-in and check-out, and balance collection in a fast-paced clinical setting. You will verify demographics, collect copays, manage insurance cards and IDs, and work with the EMR system to ensure accurate records.

Strong customer service and HIPAA compliance are essential. This full-time front desk role requires at least 3 years’ experience in healthcare administration and proficiency

Qualifications

• Minimum 3 years of medical front desk/administrative experience.
• Experience with EMR systems, Athena a plus.
• Strong customer service and communication skills.
• Knowledge of HIPAA and medical terminology.

Responsibilities

• Check in and check out patients.
• Verify demographics and ensure consent forms are signed.
• Ensure insurance cards and IDs are on file.
• Review and obtain Advance Beneficiary Notifications.
• Collect on estimated out-of-pocket costs and previous balances.
• Answer incoming calls to the clinic.
• All other duties as assigned.

Skills

Verbal & written communication

Analytical & problem-solving

Organizational skills

HIPAA knowledge

Medical terminology

Numerical proficiency

MS Office 365

Education

High School Diploma or GED

Tools

EMR system

Athena EMR

Job description

Valley Perinatal Services in Glendale, AZ is seeking a Medical Front Office to handle patient registration, check-in and check-out, and balance collection in a fast-paced clinical setting. You will verify demographics, collect copays, manage insurance cards and IDs, and work with the EMR system to ensure accurate records.

Strong customer service and HIPAA compliance are essential. This full-time front desk role requires at least 3 years’ experience in healthcare administration and proficiency