Patient Care & Front Desk Specialist

Adventist Health; Glendale (CA); On-site; USD 52,000 - 61,000; Full time

Job summary

Adventist Health Glendale is seeking a detail-oriented Front Desk Associate to perform general administrative duties and patient service in the clinic setting. The role supports front office functions, assists patients and staff, and coordinates calls, referrals, and registrations to ensure smooth operations.

The incumbent helps with insurance verification, billing data entry, and reception activities, contributing to a positive patient experience and efficient clinic flow.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Responsibilities

• Answers phone, takes messages and directs call to the appropriate person.
• Admits patients into clinic and registers them in the system.
• Verifies insurance information and assists with referrals and authorizations.
• Balances cash drawer and processes payments.
• Ensures waiting areas are clean and orderly and supports room turnover.

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Adventist Health Glendale is seeking a detail-oriented Front Desk Associate to perform general administrative duties and patient service in the clinic setting. The role supports front office functions, assists patients and staff, and coordinates calls, referrals, and registrations to ensure smooth operations.

The incumbent helps with insurance verification, billing data entry, and reception activities, contributing to a positive patient experience and efficient clinic flow.