Medical Front Office Specialist – Patient Care & Scheduling

ADP, Inc.; Sonora (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

MACT Health Board, Inc. in California is seeking a Medical Front Office Receptionist/Medical Administrative Assistant for a full-time role in our Medical Department.

You will greet patients, verify demographics, schedule appointments, and support Medical and Nursing staff while maintaining strict confidentiality. The position requires at least one year of front office medical experience, a High School diploma or equivalent, a current BLS/ALS certificate, and the ability to pass an Occupational

Qualifications

• At least one year of front office medical experience.
• High School diploma or equivalent.
• Current BLS/ALS certificate.
• Must pass Occupational Health Screening.
• Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.
• Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier).

Responsibilities

• Perform daily opening and closing procedures
• Greet patients promptly and courteously, verify patient demographics
• Schedule, coordinate, and reschedule appointments
• Manage the waiting area and patient flow
• Respond to calls/faxes, route messages, and follow emergency procedures
• Communicate with medical staff about schedule changes or urgent issues
• Collect copays and process payments
• Maintain patient confidentiality in accordance with HIPAA
• Interact with patients and staff in a considerate and helpful manner
• Draft and type memos and correspondence for the Medical Director
• Prepare reports for Board and program meetings
• Maintain administrative files and electronic records
• Prioritize calls and relay information to the Medical Director
• Compile monthly patient counts and requested statistics
• Report problems or issues to the Medical Director
• Adhere to MACT policies
• Perform other duties as assigned

Skills

Front desk experience

Customer service

Education

High School diploma or equivalent

Job description

MACT Health Board, Inc. in California is seeking a Medical Front Office Receptionist/Medical Administrative Assistant for a full-time role in our Medical Department.

You will greet patients, verify demographics, schedule appointments, and support Medical and Nursing staff while maintaining strict confidentiality. The position requires at least one year of front office medical experience, a High School diploma or equivalent, a current BLS/ALS certificate, and the ability to pass an Occupational