Medical Front Desk Specialist - Flexible Schedule

Community Health Centers of the Central Coast, Inc.; Lompoc (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Community Health Centers of the Central Coast, Inc. is seeking a Receptionist - Medical in our Administration department. You will greet patients, check them in, collect payments, and manage administrative tasks in the practice management system.

Proficiency with EHR and MS Office is preferred, with a focus on courteous, efficient service. The role requires high school diploma/GED and at least one year of customer service experience in a medical setting; bilingual ability is desirable.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service, preferably in a medical setting.
• Knowledge of medical terminology is desirable.
• Bilingual - English and another language desirable.

Responsibilities

• Provides quality customer service using AIDET standards.
• Answers telephone promptly in a courteous and professional manner.
• Performs cashiering duties and collects co-payments and balances.
• Checks patients in and out and verifies information in the practice management system.
• Schedules appointments and manages patient flow and reminders.
• Maintains HIPAA and confidentiality; adheres to safety policies.

Skills

Customer service

Phone etiquette

Cashiering

HIPAA knowledge

Bilingual (English desirable)

Education

High school diploma or GED

Tools

Practice management system

EHR

Microsoft Office

Job description

Community Health Centers of the Central Coast, Inc. is seeking a Receptionist - Medical in our Administration department. You will greet patients, check them in, collect payments, and manage administrative tasks in the practice management system.

Proficiency with EHR and MS Office is preferred, with a focus on courteous, efficient service. The role requires high school diploma/GED and at least one year of customer service experience in a medical setting; bilingual ability is desirable.