Medical Front Office Specialist — EMR & Scheduling Pro

US Heart and Vascular; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

HeartPlace - Bedford Imaging Clinic in Bedford, TX is seeking a Full-Time Medical Front Office Specialist for daytime shifts. The role requires a high school diploma and at least 1 year in medical front desk and customer service, plus authorization and EMR exposure. You will handle calls, scheduling, and provider coordination.

Join a team offering a comprehensive benefits package, a Monday-Friday schedule, and CME allowance. Travel to cover other offices may be required as needed.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of obtaining prior authorization experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred but not required.

Responsibilities

• Answers phone calls in a timely and efficient manner.
• Transfers calls according to procedure.
• Schedules appointments in a timely and efficient manner.
• Schedules appointments as directed by referring providers.
• Pages providers for hospital consults/call backs according to procedure.
• Confirms appointments.
• Enters authorization information on patient account in computer.
• Cross trains on covering check in/out for other offices.
• May travel to cover other offices.
• Maintains information in a confidential manner.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma or GED

Tools

ECW EMR

Athena EMR

Job description

HeartPlace - Bedford Imaging Clinic in Bedford, TX is seeking a Full-Time Medical Front Office Specialist for daytime shifts. The role requires a high school diploma and at least 1 year in medical front desk and customer service, plus authorization and EMR exposure. You will handle calls, scheduling, and provider coordination.

Join a team offering a comprehensive benefits package, a Monday-Friday schedule, and CME allowance. Travel to cover other offices may be required as needed.