Medical Front Office Pro - Mon-Fri, CME Allowance

US Heart & Vascular; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart & Vascular seeks a full-time Medical Front Office Specialist to join the HeartPlace clinic in Frisco, TX. The role requires at least 1 year of medical front desk and customer service experience, 6 months of EMR use (ECW or Athena preferred), and experience with prior authorizations.

The position offers a Monday–Friday schedule, comprehensive benefits, and CME allowance, with duties spanning patient check-in/out, data entry, and scheduling across clinic locations.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Customer service

Data entry

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

US Heart & Vascular seeks a full-time Medical Front Office Specialist to join the HeartPlace clinic in Frisco, TX. The role requires at least 1 year of medical front desk and customer service experience, 6 months of EMR use (ECW or Athena preferred), and experience with prior authorizations.

The position offers a Monday–Friday schedule, comprehensive benefits, and CME allowance, with duties spanning patient check-in/out, data entry, and scheduling across clinic locations.