Medical Front Office Specialist (3646)

US Heart and Vascular; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday–Friday schedule

CME allowance

Job summary

US Heart and Vascular seeks a Medical Front Office Specialist to join HeartPlace in Plano, TX. This full-time, day-shift role requires 1 year of medical front desk and customer service experience, 6 months in EMR (ECW or Athena preferred) and 6 months of prior authorization experience.

You will register patients, collect co-pays, update demographics, assist with scheduling, and coordinate with clinical staff. Comprehensive benefits and a Monday–Friday schedule support work-life balance.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Responsibilities

• Register new patients at check-in and enter data.
• Ensure all established patients have updated demographic information.
• Request co-pays, patient balances and coinsurance at arrival.
• Provide support for incoming calls to the clinic.
• Communicate patient arrivals to the clinical area.
• Complete pre-certification/pre-authorization before patient arrival.
• Prepare charts and paperwork for next day’s patients.
• Support the check-out process of the clinic and collect charges.
• Support scheduling processes of the clinic.
• Move between locations as needed.

Skills

Medical front desk

Customer service

EMR systems

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Medical Front Office Specialist (3646)

HeartPlace - Plano West - Plano, TX 75093

Overview

Position Type

Full Time

Job Shift

Day

Education Level

High School Diploma/GED

Travel Percentage

None

Category

Other Positions

Description

US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excel