Medical Front Office Specialist (3646)

US Heart & Vascular; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart & Vascular seeks a full-time Medical Front Office Specialist to join the HeartPlace clinic in Frisco, TX. The role requires at least 1 year of medical front desk and customer service experience, 6 months of EMR use (ECW or Athena preferred), and experience with prior authorizations.

The position offers a Monday–Friday schedule, comprehensive benefits, and CME allowance, with duties spanning patient check-in/out, data entry, and scheduling across clinic locations.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Customer service

Data entry

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

Job Details: Job Location: HeartPlace - Plano West - Plano, TX, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Other Positions, US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excel