Medical Front Office Specialist

US HEART & VASCULAR; Bedford (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday–Friday schedule

CME allowance

Job summary

US Heart and Vascular, based in Bedford, TX, seeks a Full-Time Medical Front Office Specialist to join HeartPlace. You will be the first contact for patients, handling calls, scheduling, and intake.

The role requires at least 1 year in medical front desk and EMR experience (ECW/Athena preferred). Travel to cover other offices may be required; a comprehensive benefits package and a Monday–Friday schedule are offered.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of obtaining prior authorization experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred but not required.

Responsibilities

• Answers phone calls in a timely and efficient manner.
• Transfers calls according to procedure.
• Schedules appointments in a timely and efficient manner.
• Pages providers for hospital consults/call backs according to procedure.
• Confirming of appointments.
• Enters authorization information on patient account in computer.
• Cross trains on covering check in/out for other offices.
• May travel to cover other offices.
• Maintains information in a confidential manner.
• Performs related work as required.

Skills

Medical front desk

Customer service

Phone etiquette

Tools

ECW

Athena

Job description

US Heart and Vascular is in need of a Full-Time Medical Front Office Specialist to join our team at HeartPlace in Bedford, TX.Responsibilities:Answers phone calls in a timely and efficient mannerTransfers calls according to procedureSchedules appointments in a timely and efficient mannerSchedules appointments as directed by referring providersPages providers for hospital consults/call backs according to procedureConfirming of appointmentsEnters authorization information on patient account in computerCross trains on covering check in/out for other officesMay travel to cover other offices · Maintains information in a confidential mannerPerforms related work as requiredRequirements:1 year of medical front desk and customer service experience is required6 months of obtaining prior authorization experience is required6 months of EMR experience is required. ECW or Athena preferred but not requiredWhy Choose Us?Comprehensive benefits packageMonday-Friday scheduleCME allowanceAbout Dallas/Fort Worth, TXDallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.