Medical Front Office Specialist (3532)

US Heart & Vascular; Bedford (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

CME allowance

Job summary

US Heart & Vascular is seeking a Full-Time Medical Front Office Specialist for HeartPlace in Bedford, TX. This role handles phones, scheduling, and patient check-in while maintaining confidentiality and accuracy.

The ideal candidate has at least 1 year of front desk and customer service experience, plus 6 months of prior authorization and EMR exposure (ECW or Athena preferred). The position offers a Monday–Friday schedule and a comprehensive benefits package.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of obtaining prior authorization experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred but not required

Responsibilities

• Answers phone calls in a timely and efficient manner.
• Transfers calls according to procedure.
• Schedules appointments in a timely and efficient manner.
• Schedules appointments as directed by referring providers.
• Pages providers for hospital consults/call backs according to procedure.
• Confirms appointments.
• Enters authorization information on patient account in computer.
• Cross trains on covering check in/out for other offices.
• May travel to cover other offices.
• Maintains information in a confidential manner.
• Performs related work as required

Skills

Front desk experience

Customer service

Phone screening

Scheduling

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

Job Details: Job Location: HeartPlace - Bedford Imaging Clinic - Bedford, TX 76021, Position Type: Full Time, Education Level: High School Diploma/GED, Travel Percentage: None, Job Shift: Day, Job Category: Other Positions, US Heart and Vascular is in need of a Full-Time Medical Front Office Specialist to join our team at HeartPlace in Bedford, TX.

Responsibilities:

• Answers phone calls in a timely and efficient manner
• Transfers calls according to procedure
• Schedules appointments in a timely and efficient manner
• Schedules appointments as directed by referring providers
• Pages providers for hospital consults/call backs according to procedure
• Confirming of appointments
• Enters authorization information on patient account in computer
• Cross trains on covering check in/out for other offices
• May travel to cover other offices
• Maintains information in a confidential manner
• Performs related work as required

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of obtaining prior authorization experience is required
• 6 months of EMR experience is required. ECW or Athena preferred but not required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.