Medical Front Office & Patient Services Specialist

Suncoast Community Health Centers, Inc.; Ruskin (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Suncoast Community Health Centers, Inc. is seeking a Front Office Representative to join our medical front desk team in Florida. You will welcome and register patients, schedule and confirm appointments, verify insurance, collect payments, and maintain HIPAA-compliant records.

You will answer calls, provide financial counseling on coverage, and coordinate with staff to ensure smooth patient flow. The role requires strong communication, organizational skills, and the ability to work in a

Competenze

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Excellent organizational skills and attention to detail.
• Excellent time management and ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to function well in a fast-paced, sometimes stressful environment.
• Proficient with office equipment and software including EMR systems.

Mansioni

• Welcome and register patients in a courteous, professional, and efficient manner.
• Schedule, confirm, and manage appointments, including cancellations and reschedules.
• Verify patient insurance eligibility and assist with claims, referrals, and pre-authorizations.
• Collect co-pays and payments, applying to patient accounts.
• Maintain patient records in HIPAA-compliant manner.
• Answer phones, schedule appointments, and direct inquiries to staff.
• Assist with financial counseling on insurance coverage and payment options.
• Scan and label documents, including medical histories and forms.
• Ensure compliance with money handling policies and accurate payments.
• Coordinate with the team for smooth patient flow and daily deposits.
• Prepare reports and handle administrative tasks as needed.

Conoscenze

Verbal & written comm

Interpersonal skills

Organizational skills

Time management

Analytical & problem-solving

Task prioritization

Working under pressure

MS Office / EMR proficiency

Formazione

High School Diploma

Strumenti

MS Office

EMR software

Descrizione del lavoro

Suncoast Community Health Centers, Inc. is seeking a Front Office Representative to join our medical front desk team in Florida. You will welcome and register patients, schedule and confirm appointments, verify insurance, collect payments, and maintain HIPAA-compliant records.

You will answer calls, provide financial counseling on coverage, and coordinate with staff to ensure smooth patient flow. The role requires strong communication, organizational skills, and the ability to work in a