Medical Front Office - Patient Service Specialist - Float

Select Medical; Reston (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Paid time off (PTO)

Health, vision & dental insurance

Company-matching 401(k)

Life & disability protection

Job summary

Select Medical in Reston, VA is seeking a Patient Service Specialist to welcome patients, handle front desk operations and support both patient and business sides of the outpatient center.

You will greet, schedule, coordinate with attorneys, insurers and translators, and assist with co-pays and verifications. This role requires travel between Reston centers and offers weekday, full-time hours.

Qualifications

• High School Diploma/GED required.
• 1 year of Front Desk experience.
• 1 year of Medical Office experience.
• Health care experience preferred.
• Insurance verification experience preferred.
• Previous therapy experience preferred.
• 1 year of OP experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Medical Office Experience

High School Diploma/GED

Health Care Experience

Insurance Verification Experience

Therapy Experience

OP Experience

Job description

Overview

Position:Patient Service Specialist

Location: Reston, VA

Type of Employment: Full time (FLOAT)

Schedule: Weekdays - Varies

Compensation: $18-$22/hour - (Pending experience)

***This position requires traveling between centers in the greater Reston area.***

***Reliable transportation and a clean driving record is preferred.***

When patients enter our outpatient physical therapy center in Reston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health Care Experience
• Insurance Verification Experience
• Previous Therapy Experience
• 1 Year of OP Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.