Medical Front Office - Patient Service Specialist

Select Medical; Fairfax (VA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX benefits

401(k) retirement plans

Job summary

A healthcare provider in Fairfax, VA is seeking a Patient Service Specialist to manage patient registration and appointment scheduling. Responsibilities include greeting patients, collecting co-pays, and working with insurance companies to ensure a seamless experience. The ideal candidate has a high school diploma, good communication skills, and a year of experience in a medical office. Join a supportive team with benefits like comprehensive health plans and a 401(k) retirement plan.

Qualifications

• Requires a High School Diploma or GED.
• 1 year of experience in a medical office is preferred.

Responsibilities

• Greet and register patients and provide information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, and others.

Skills

Bilingual

Customer service

Communication

Education

High School Diploma/GED

Job description

Medical Front Office - Patient Service Specialist

Position: Patient Service Specialist

Location: Fairfax, VA

Type of Employment: Full time

Schedule: Weekdays - Monday/Wednesday (9:30pm to 7pm), Tuesday/Thursday (7am to 3:30pm) and Friday (7am to 1pm)

Compensation: $18-$20/hour - (Pending experience)

When patients enter our outpatient physical therapy center in Fairfax, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma/GED required

Preferred Qualifications

• 1 Year of Medical Office Experience
• Bilingual