Medical Front Office - Patient Service Specialist - Float

Select Medical; Pittsburgh (Allegheny County); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX, vision andd

Job summary

Select Medical's outpatient physical therapy center in Pittsburgh is hiring a Patient Service Specialist - Float to manage front desk and backend operations. You will greet and register patients, schedule appointments, collect co-pays, and coordinate with insurance and other offices while ensuring a positive patient experience.

This full-time role offers mentorship, PTO, comprehensive benefits, and a 401(k) match.

Qualifications

• High School Diploma or GED (minimum).
• 1 Year of Medical Office Experience (minimum).
• 1 Year Front Desk experience (preferred).

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Medical Office Experience

Front Desk Experience

Customer Service

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist - Float

Location: 201 N. Craig Street Pittsburgh, PA 15213

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/some evenings)

Compensation: $15.00 - $16.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Pittsburgh, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred

• 1 Year Front Desk experience
• Healthcare experience