Medical Front Office - Patient Service Specialist - Float

Rush University Medical Center; Allison Park (PA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical/Rx, Vision, Dental

401(k) retirement plans

Job summary

Rush University Medical Center in Allison Park, PA is seeking a Patient Service Specialist - Float to greet patients, register them, schedule appointments and collect co-pays at the front desk. This full-time role supports outpatient physical therapy centers with a focus on a smooth patient experience.

Expect a Monday–Friday schedule with some evenings, a starting wage of $16.00–$18.00 per hour, and benefits including PTO, health plans, and retirement options for 32+ hours per week.

Qualifications

• High School Diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist - Float

Location: Allison Park and Glenshaw, PA

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/some evenings)

Compensation: $16.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Allison Park, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans