Medical Front Office - Patient Service Specialist

Talentify; Westfield (MA); In loco; USD 25.000 - 28.000; Part-time

Descrizione del lavoro

Talentify is seeking a Patient Service Specialist for our Westfield, MA outpatient physical therapy center. This part-time role centers on the front desk, welcoming patients, scheduling appointments, and processing payments.

You will be the first point of contact, helping patients understand visit expectations and next steps while coordinating with insurance and other partners. Weekdays, Monday through Friday schedule.

Competenze

• High School Diploma or GED is required.
• Preferred: 1 year front desk experience.
• Preferred: healthcare experience.

Mansioni

• Greet and register patients and provide information about visit expectations and next appointment.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys, insurance, translation, market operational leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Conoscenze

Front desk experience

Healthcare experience

Formazione

High School Diploma or GED

Descrizione del lavoro

Overview

Position: Patient Service Specialist

Location: 75 Springfield Road, Westfield, Ma 01085

Type of Employment: Part Time

Schedule: Weekdays, Monday through Friday

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans