Medical Front Office - Patient Service Specialist

Select Medical; West Hartford (CT); On-site; USD 23,000 - 28,000; Full time

Job summary

Select Medical is seeking a Patient Service Specialist to greet and register patients at the West Hartford outpatient facility. The role involves front desk duties, appointment scheduling, and coordination with insurers to ensure smooth patient flow.

The PRN position offers weekday schedules, office-based work, and a compensation range of $17.00–$20.00 per hour, depending on experience and responsibilities in a center setting.

Qualifications

• High School Diploma or GED is required.
• 1 year of Front Desk experience preferred.
• Insurance verification experience preferred.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about visit expectations and next appointment at checkout.
• Schedule patient appointments in person and by phone.
• Communicate with attorney offices, insurance companies, translation services, market leaders and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front Desk Experience

Insurance Verification

Medical Office Experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 29 North Main Street, West Hartford, CT 06107

Type of Employment:PRN (as needed)

Schedule: Weekdays, Monday through Friday

Compensation:$17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Insurance Verfication Experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans