Medical Front Office - Patient Service Specialist

RUSH Kids Pediatric Therapy; Chicago (IL); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical's outpatient physical therapy center in Chicago is seeking a Patient Service Specialist to handle the front desk responsibilities. You will greet and register patients, guide them through their visit, and inform them about next steps as they check out.

The role includes scheduling appointments in person or by phone, coordinating with insurers, and supporting center operations while collecting co-pays and ensuring accurate verification of benefits.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience required.
• 1 year medical office experience required.
• Preferred: insurance verification experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Medical office experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 2400 N. Sheffield Ave. Chicago, IL 60614

Type of Employment:Part-time

Schedule: Monday - Friday (hours vary/ some evenings till 7pm per week)

Compensation:$18.00 - $21.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Chicago, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans