Medical Front Office - Patient Service Specialist

Select Medical; Upland (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental, Rx

401(k)

Job summary

Select Medical's outpatient physical therapy center in Upland, CA is seeking a Patient Service Specialist. You will greet patients, register them, and help orient them to their visit and next appointment, while handling phone and in-person scheduling.

This full-time role offers weekday clinic hours, with compensation between $23.00 and $24.00 per hour. Benefits include medical, vision, dental, and a 401(k).

Qualifications

• High School Diploma or GED required.
• 1 year of medical office experience.
• Insurance verification experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:299 W Foothill Blvd #200, Upland, CA 91786

Type of Employment:Full-time

Schedule: Weekdays, Clinic Hours

Compensation:$23.00 - $24.00/hour

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

  Qualifications

  Minimum:

  • High School Diploma or GED
  • 1 Year of Medical Office Experience
  • Insurance Verification Experience

  Preferred:

  • Bilingual (English/Spanish Speaking)
  • 1 Year of Front Desk Experience

  Additional Data

  Go Anywhere with Us! 1900 centers in 39 states offering internal movement

  Equal Opportunity Employer/including Disabled/Veterans