Medical Front Office - Patient Service Specialist

Talentify; Thorndale (PA); On-site; USD 23,000 - 26,000; Full time

Job summary

Talentify in Thorndale, PA is seeking a Patient Service Specialist at our outpatient physical therapy center. You’ll manage the front desk, welcome patients, and help ensure a smooth, welcoming experience from check-in through checkout.

You’ll schedule appointments, handle co-pays, coordinate with insurance and providers, and support business operations. This per diem role offers Monday–Friday hours with pay between $17.00 and $19.00 per hour, depending on experience.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• 1 year medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with offices such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Job description

Overview

Position: Patient Service Specialist

Location: 3000 CG Zinn Rd Suite 202, Thorndale, PA 19372

Type of Employment: Per Diem

Schedule: Monday - Friday (hours vary/hours not guarantee)

Compensation: $17.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Thorndale, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans