Medical Front Office - Patient Service Specialist

Talentify; Sartell (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental insurance

Company-matching 401(k)

Life and disability protection

Job summary

Talentify is seeking a Patient Service Specialist at our Sartell outpatient orthopedic clinic. You’ll be the first point of contact, greeting patients and guiding them through their visit flow, while handling scheduling and administrative tasks.

Responsibilities include scheduling, coordinating with insurance and other partners, collecting co-pays, and verifying authorizations. A high school diploma is required, with preferred front desk and healthcare experience.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visit flow.
• Schedule patient appointments in person and by phone.
• Maintain communication with insurance, attorneys, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and verify insurance.

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location:2251 Connecticut Ave South, Suite 3600, Sartell, MN 56377

• Outpatient Orthopedic Clinic located in the Sartell Medical Center

Type of Employment: Full-time

Schedule: Monday - Friday, Weekdays, as early as 6:45a and late as 6p

Compensation: $17.50- $20.00/hour

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans